On domestic orders our Minimum Order Quantity or MOQ are 72 units per gender and style. On offshore orders the MOQ is 1000 units per style. Repeat orders in a program with us qualify for lowered minimums on fill-in orders.

Yes! We offer a spec sample creation service for client approvals or presentations. Our spec samples typically take 10-14 days to create upon design approval. The cost for a spec sample is the full cost of the garment(s) in addition to any decoration and setup charges.

Contact our info@boardroomclothing.com account to get started! Our sales and design team will reach out and work with you to complete your order.

Our standard production times are 45 days at our domestic factory, and 90-120 days for any offshore orders. Please note the turn around times begin after final design approval from the client.

Yes – we do require an account to work with us. Being part of the promotional products industry, we do require all orders be made through a distributor. If you need to be introduced to a local distributor just reach out to us and we can set that up. Any new distributors do need an account with us.

We accept Visa, Wire Transfers, and Cheques. New clients must set up an account with us before proceeding with payment.

Yes! We understand that virtual renderings and mock-ups, in addition to having a sample is key to presenting an idea to a client or management. Shoot us an e-mail at info@boardroomclothing.com with your project details and vector artwork to get some ideas going. Standard turn around time for virtuals are 24-72 hours.

We prefer vector file formats EG: EPS, PDF, AI files. Raster files (.PNG, .JPG, .TIFF) must have a minimum resolution of 300 DPI. For virtual mock-ups we are able to work with lower quality artwork. However, please note that this will reflect in the quality of the virtual renderings we create.

Yes, we do offer custom graphic creation. As each project has differing requirements and time required.

Reach out to our staff for a quote!

Yes we can assist with digitizing logos for embroidery. Send us your vector logo, and we can get back to you with a quote for digitizing. There is a one time fee involved, but once completed you will have a embroidery ready file forever.

Yes we do! We offer custom woven labels, neck labels, tag-less labels, as well as custom zipper pulls for a truly branded line of apparel. Send over an inquiry to get your project started.

Yes, we can create a completely new style, or replicate a design for our clients. Speak with our design team for more information as costing for each project can differ.

Yes, as we are a custom clothing manufacturer we can add or remove elements from our styles to cater to the different needs of our clients.

We can ship with UPS, Fedex, Loomis or Purolater. If you have a courier account you would like to use we can also use that instead. Let our team know your preferred method of delivery and we can ship accordingly.

On domestic orders we only offer shipping within North America. For our offshore orders we do offer international shipping.

Yes! For our random samples we do credit the cost upon return of the sample. Reach out to our custom service or sales team for an RA number and we can process the return.

Unfortunately for spec samples, and bulk orders we do not offer returns or exchanges as each project is tailored to the end-user or client. Once decorated we will not be able to exchange it as it has already been customized for you.

We are not liable for any damaged garment once it leaves our factory. Before shipping out we have our quality control team look over all garments for imperfections or damage. However, if there is evidence that the garment was damaged before shipping, let us know and we can discuss a return, or exchange. We may ask for the damaged garment back to determine the cause of the damage before processing a return.